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Customer Service Attendant - Casual

West HQ - Rooty Hill, NSW

Hospitality, Travel & Tourism
Source: uWorkin


Do you have a warm and welcoming smile? Do you have exceptional customer service? Are you able to work well without constant supervision? If so, we want to hear from you!

What does a Customer Service team member do?

Our Customer Service team members are the first point of contact our customers have with our establishment. With both face to face and over the phone interactions our Customer Service team provides exceptional customer service at all times. 

Customer Services roles are varied and include:

  • Meet & Greet/Welcome
  • Concierge sign in
  • Kiosk attendant
  • Cloak room attendant
  • Ticketing
  • Membership

This position also involves ensuring the appropriate legislative processes are performed accurately when allowing people entry into the venue.

This position may also involve creating memberships and ticketing.

Who's right for the job? 

Someone who has a high level of customer service, excellent presentation and clear communication skills. You must be able to keep up to date with current activities across the precinct and have an ability to quickly learn about the products and services available across the business and use a computer well. 

What will you need to be considered?

  • Exceptional customer service ability, both face to face and over the phone
  • Experience in a face to face customer service role
  • General knowledge of hospitality industry is advantageous
  • Ability to be effective in peak periods and quieter periods
  • Ability to quickly learn about the organisation and its products and services
  • Must have RSA (or be willing to obtain one)
  • Full working availability and a willingness to work a rotating roster with a variety of shifts including; mornings, afternoons, nights, over nights, weekends and public holidays
  • Full Australian work rights

What we can offer you!

  • A complimentary meal provided in our fully catered staff room
  • Discounted gym membership and personal training sessions
  • Discounted learn to swim or gymnastics classes
  • Discounted stays at Novotel Sydney West HQ
  • Discounted corporate health fund
  • Other discounts across the business
  • Ongoing support and training
  • Free parking
  • Free uniform

If you are a bright and enthusiastic customer service professional please apply now for a chance to join this important team.

Please include a Resume in your application to give us an idea of your skills and experience.

Apply Now!

Rooty Hill, NSW

Hospitality, Travel & Tourism


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