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Staff Village Cleaner

Signature Security Group - South Townsville, QLD

Hospitality, Travel & Tourism
Source: uWorkin


Unspoiled luxury paradise island resort in the Whitsundays "Daydream Island Resort" is seeking a Staff Village Facilitator to join their team.

Your new workplace

Surrounded by immaculate turquoise waters, the island has world-class venues and facilities, including first-class accommodation, a multitude of food beverage outlets as well as major event/conference space. The island has a strong focus on marine wildlife conservation and education which is showcased with a 1.5 million liter living coral lagoon and a new underwater observatory, allowing you get up close and personal with the resident marine animals

There are outstanding career development opportunities on offer and you will enjoy a truly unique lifestyle, whilst meeting new friends and exploring the island’s activities in your free time.



Ensure staff areas and facilities are cleaned according to the standards specified by the property.

Duties And Responsibilities

  • Clean all staff accommodation areas except for occupied rooms.
  • Do an inspection of the staff village areas every morning, collecting rubbish and cleaning areas as required.
  • Clean and maintain public areas including the staff laundry, Staff Kitchen, gym, outside of staff rooms, garden areas, and pool area.
  • Clean the pool area daily and regularly ensure pool chairs are aligned throughout the day.
  • Collect paperwork from the Human Resources office daily, displaying memos and notices and carrying out all other duties as required.
  • Inspect all rooms including resort staff rooms prior to the arrival of each new live-on employee. Inspect all rooms including resort staff rooms upon the departure of each live-on employee.
  • Report any cleaning or maintenance issues to Human Resources in a timely manner.
  • Assist and carry out maintenance duties in Staff Village as and when required and directed within the scope of capabilities.
  • Assist and carry out gardening duties in Staff Village as and when required and directed within scope of capabilities.
  • Carry out programmed/regular cleaning duties as allocated.
  • Assist the Human Resources department with conducting room inspections.
  • Use and clean equipment with care, reporting any defective equipment as set down in the procedures manual.
  • Ensure all department equipment is maintained to a high standard.
  • Always ensure the security of keys and public/back of house areas by adherence to security procedures. Report any suspicious persons or items to HR.
  • Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers' instructions.
  • Follow property procedures with respect to grooming, performance and conduct standards, occupational health and safety, emergency procedures, and all other property policies and procedures as detailed in the employee handbook/department procedure manual/company policy manuals.
  • Always use safe manual handling techniques and take a consultative role to assist in achieving a healthy and safe working environment.
  • Comply with work practices and wear protective clothing where it is necessary and has been provided by the establishment.
  • Maintain procedures to minimise our impact on the environment and prevent pollution.
  • Ensure that employees are provided with a workplace free of discrimination, harassment, and victimisation.
  • Treat customers and colleagues from all cultural groups with respect and sensitivity.
  • Identify and deal with issues that may cause cross-cultural conflict or misunderstanding.
  • Perform any other duties within the employee’s range of competence as required by management.
  • Assist with staff arrivals by conducting the South end tour, uniform allocation, and direction to room.
  • Any other reasonable request as required by the Human Resources Manager or his / her designate.
Personnel and Training
  • Adhere to grooming standards
  • Attends department meetings
  • Organise time and work efficiently.
  • Work under pressure without negative impact.
  • Have the ability and willingness to undertake further development.
Administration and Finance
  • Adheres to the department budget through the use of the Purchase Order System
  • Be proactive in controlling costs within the allocated budget
  • Fill out the Task sheet on a daily basis.
Safety Responsibilities
  • To comply with instructions given by the employer, for WHS at the workplace, including workplace policies and risk management procedures.
  • To use personal protective equipment as supplied and training has been given in its use.
  • To report every work injury, illness, or dangerous event to your manager or WHS Officer including incidents involving staff, patrons, or non-employees.
  • Not to willfully or recklessly interfere with or misuse anything provided for workplace health and safety at the workplace.
  • Not to wilfully place at risk the workplace health and safety of any person, including yourself, at the workplace.
  • To report any potentially or actually unsafe or hazardous conditions to your manager or WHS officer both orally and in writing.
  • To ensure you are familiar with the emergency procedures for the Resort including your role.
Person Specification
  • A 'quick thinker' with excellent communications and problem-solving skills
  • Projects a professional image with all guest contact
  • Is a good team player, assists others without being asked
  • High tolerance level for stress, works under pressure without negative impact
  • Has a background in Housekeeping.
  • Resilient and works well under pressure.
What’s in it for me?
  • Genuine career and self-development opportunities
  • Close-knit and inclusive team environment
  • Competitive salary
  • Live-off
Note: This position is open to candidates currently in Australia with unrestricted work rights as this is a permanent, ongoing position. Unfortunately, we are unable to process applications from candidates seeking sponsorship in Australia or those looking to transfer sponsorship.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Reception SigStaff at reception@signaturestaff.com.au, quoting Ref No. VE2021SVCDDI.

South Townsville, QLD

Hospitality, Travel & Tourism


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