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May

Employee Relations Advisor

Datacom - Modbury, SA

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Our Purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Role
You’ll be based at our Modbury site and will play a pivotal role in supporting frontline leaders at our Contact Centre operation. It is a fast paced environment and building strong relationships with all levels of stakeholders will be critical to your success in this role.

There will be a myriad of workplace support responsibilities and cases at any given time, so your ability to in multitask unique, sensitive and complex workplace issues will enable you to be effective in meeting desired business and customer outcomes.

You’ll be joining a close knit, professional and customer focused Workplace Support team within our People and Culture function.

What you’ll do
You will support the business and our employees by being approachable, flexible, respectful and resilient in your day to day dealings with stakeholders. You will be adept at handling disciplinary and welfare matters whilst being a sounding board and a trusted supporter for frontline leaders as they navigate complex people issues and challenging conversations. You will be comfortable to manage risk and understand how to conduct procedurally fair processes and operate within the parameters of the legal framework and relevant industrial instruments.

What you’ll bring
You will bring solid experience in an HR Advisory focused position within a complex, corporate environment. Your compassion and empathetic nature, balanced with your resilience and business acumen will have seen you demonstrate strong capability as an approachable and customer focused People and Culture leader.

About Datacom
We have over 6,500 people across our global offices and generate an annual revenue of over AU $1.1 billion annually. This makes us one of Australasia’s largest professional IT services companies. We are committed to hiring, developing and promoting diverse talent. Datacom has extensive expertise in the operation of contact centres, data centres, engineering and application management, as well as payroll and customer service design and operations.

Founded in 1965, we have a successful trading history of consistent growth, profitability and a track record of delivering innovative, cost effective technology solutions. We are local at heart, yet world-class in capability.

The Benefits
At Datacom Connect, we know how to recognise the work you do and offer inspiring leadership programs and development opportunities plus, flexible working arrangements. We also offer a corporate wellness program and provide you with the technology to enable you to work efficiently.

If you’re looking for meaningful employment with genuine career progression, training and development, Datacom would love to hear from you!

To be considered for this role it's essential that you are an Australian Citizen and able to pass a National Criminal History check.

For further information please contact Shelley Lunn - Shelley.Lunn@datacom.com.au or 08 8164 7630