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Guest Service Agent

Accor HQ - Brisbane City, QLD

Hospitality, Travel & Tourism
Source: uWorkin


Full Job Description
Do you have the ability to make people smile?

Enjoy telling visitors about the things that are a ‘must see’ during their stay?

FV by Peppers is located in the heart of Brisbane's Fortitude Valley and is part of the Accor netowrk. Consisting of 3 x towers with both short and long term accommodation FV by Peppers is the largest high-end residential building in Brisbane, offering all residents & hotel guests a lifestyle or stay that is the envy of the Brisbane market.

We are currently looking for a motivated, bubbly and vibrant
Guest Service Agent
to join our friendly Front Office Team on a Full Time basis.

Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. The role we are seeking will be focussed around the first and last contact with our guests ensuring their welcome and farwell is a warm and positive experience, valet parking their vehicles and general front desk duties.

You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.

There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues. A manual drivers licence is a must.This is a 24/7 operation so ability to work days, nights and weekends is essential.

If you're an energetic hospitality professional with a passion for customer service, Apply now!

Want to know what it’s like working with AccorHotels Apartments & Leases? Follow us on @keepupwithAL or visit www.jobsataccor.com.au

Brisbane City, QLD

Hospitality, Travel & Tourism


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