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Front Office Receptionist

Quest Abbotsford - Abbotsford, NSW

Hospitality, Travel & Tourism
Source: uWorkin


Quest Apartment Hotels is the largest and fastest growing apartment hotel brand in Australasia with a network of over 170 locations across ANZ and Fiji. With an unrivalled locational presence, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia's top 500 corporates.
In July 2017, The Ascott Limited, a wholly owned subsidiary of Singapore listed company, CapitalLand Limited – one of Asia's largest real estate companies – acquired a majority stake in Quest. This investment sees Quest joining one of the world's leading serviced residence networks with a global reach spanning 29 countries across the Americas, Asia Pacific, Europe and the Middle East.

Quest Abbotsford is located within walking distance to Victoria Gardens Shopping Centre, IKEA, Coles, Kmart & 80 specialty stores. Minutes from St Vincent’s Hospital Melbourne and Epworth Richmond.

Access via Trams 109 & 12 at our doorstep.

The role
Quest Abbotsford has an exciting opportunity available for a Front Office Receptionist to join its team on a casual basis working 4 - 5 days per week. 
The position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, assisting with conferencing and meetings, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.
Reporting to Front Office Manager, the position apart from the normal Front office duties involves identifying, attracting and maintaining corporate clients for Quest Abbotsford and Quest Apartment Hotels, including identifying and engaging with existing and potential local area accounts, and working with other colleagues in lead generation. The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.
The ideal candidate 
Previous front office/reception experience is essential, ideally in a hospitality/travel/tourism environment. Experience with sales and industry qualifications will be highly regarded. The successful applicant must be available to work shift, weekends and public holidays. A competitive remuneration package will be offered. The position presents a great opportunity to work in a dynamic and growing team environment under the banner of the highly successful and established Quest Group brand.
If you are interested in joining a fantastic team of Quest Abbotsford, we would like to hear from you.

Abbotsford, NSW

Hospitality, Travel & Tourism


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