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Great Service Attendant

The Coffee Club Essendon DFO - Essendon Fields, VIC

Hospitality, Travel & Tourism
Source: uWorkin


The Coffee Club DFO Essendon

- Great Service Attendant

Who is The Coffee Club?

The Coffee Club is a fast-growing Australian hospitality franchise with more than 300 stores across Australia, New Zealand, Thailand, New Caledonia, China, and Egypt - with more on the way!

We promote a welcoming, relaxed meeting place and take pride in our commitment to developing individuals on both a personal and professional level. Our mission is to provide Good Food, Great Service, Excellent Coffee.

About the Job:

As a Great Service Attendant, you will be responsible for ensuring our customers have a positive experience with us. You will be required to be across front-of-house operational standards to provide Great Service. Training and resources will also be provided.

You will also be responsible for the maintenance and delivery of:

  • Undertaking general waiting duties of both food and/or beverage including delivering meals and drinks to tables;
  • Collecting dirty dishes from tables;
  • Clearing and wiping tables;
  • Replenishment & rotation of stock on the floor (i.e. sugars, salt & peppers, etc.);
  • Setting tables including polishing and wrapping cutlery;
  • General store cleaning (as per cleaning schedules);
  • Taking customer orders and adding value and generating sales through up-selling and second selling;
  • Receipt of monies;
  • Ensuring all customer areas are kept clean and orderly at all times;

Preferred Experience:

You will be a positive, professionally presented individual with outstanding communication skills. You will be a team player with a strong focus on providing great customer service. Previous experience in a similar role will be highly regarded.

 We will be hiring your personality and attitude first and your skills second. You will be a self-starter who is able to maintain constant attention to detail to ensure 'The Coffee Club' remains the answer to the question.....

“Where Will I Meet You?”

Essendon Fields, VIC

Hospitality, Travel & Tourism


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