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May

Supervisor

Sea and shore - Labrador, QLD

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Implement and manage systems and processes to ensure a high standard of customer service is provided. Supervise, Train and mentor front of house staff. Conduct inductions for new employees.

Prepare staff rosters. Oversee wage percentages. Manage bookings.

Manage customer complains. Stock control (monitor, order, purchase). Responsible for organising and planning functions.

Manage computer system. Maintain restaurant cleanliness, hygiene and presentation standards. Maintain harmonious and safe work environment.

Responsible for ensuring compliance of workplace regulations and procedures. Provide input to owner re: operation, improvement, business development.