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Guest Relations Associate

Dexus - Melbourne, VIC

Hospitality, Travel & Tourism
Source: uWorkin


Full Job Description
Space for the best in you

Embark on a career at Dexus, where if you’re curious, determined and collaborative, you’ll find space for the best in you. As part of a business responsible for a $36.5 billion property portfolio, you’ll take pride in the meaningful impact of your work across Australia, and experience what it’s like to grow with a company that’s invested in supporting your wellbeing.

The Opportunity:
We have a fantastic opportunity for a friendly, warm and engaging person to join the Dexus Place, Melbourne team as a permanent Guest Relations Associate.

As a Guest Relations Associate at Dexus, you’ll see first-hand how important people are to our business. You’ll exercise your naturally curious mind, working to understand what our customers need and enabling that before they even ask.

The role:
As the Guest Relations Associate you will interact and liaise with customers in response to enquiries, concerns and requests whilst providing a world-class Guest Relations service for all Dexus Place clients & guests.

You will manage the preparation and setup of busines lunches/meetings/events which will include ordering catering, the preparation of all meeting rooms and events space, ensuring everywhere is clean, tidy and presented to a highly professional standard.

Also, assuming full responsibility of the café/ server areas, whilst assisting to manage company internal & external calls.

About you:
To be successful in this role you will have experience in the hospitality or events industries and exposure to high-end corporate environments.

You will have outstanding verbal communication and interpersonal skills, demonstrated ability to use initiative and work autonomously, proven ability to work in a highly flexible and changing environment and have a passion for providing exceptional customer service.

About us:
At Dexus we value diversity and inclusion across our organisation. We are proud recipients of the 2019 WGEA (Workplace Gender Equality Agency) accreditation - recognising employers that are leaders in gender equality.

We also provide a breadth of flexible work arrangements for women and men within our workplace and offer wellbeing support, professional development and great benefits to ensure that our people are engaged and performing at their best.

We encourage applicants from diverse backgrounds to apply for roles at Dexus, including Aboriginal and Torres Strait Islander, and people of all backgrounds. If you have any support or access requirements, we encourage you to advise us at time of application. We will partner with you to identify the best way to assist you through our recruitment process.

As part of the Dexus team, you’re encouraged to take advantage of our LGBTI+, carer and volunteer employee resource groups, as well as our great range of employee benefits.

Melbourne, VIC

Hospitality, Travel & Tourism


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