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Cleaning Contract Manager

ISS - Canberra, ACT

Hospitality, Travel & Tourism
Source: uWorkin


Full Job Description
Job no: 521638
Work type: Full time
Location: Canberra
Categories: Management

ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property.

Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of

”Connecting People and Places to Make the World Work Better”.

We are currently seeking an experienced and motivated Key Account Manager to oversee the day-to-day operations of one of our large client’s sites - Australian National University which spread across various campus locations. You will demonstrate your sound understanding of cleaning operations, utilise your strong administration and financial skills, whilst also delivering service excellence to all external and internal stakeholders.

The Position:
Delivery of cleaning services as per contractual requirements
Development of strong client relationships
Meeting legislative requirements, especially in relation to OH&S, EEO and industrial legislation
Meeting the criteria of the Company Quality Management System (QMS)
Develop an environment for employees that encourages teamwork, personal development and excellence in performance
Maintenance of Site Operation files and compliance documentation
Training, development and ongoing guidance to cleaning staff
Management of staff rosters, workforce planning and attendance
Ongoing communications and best practise sharing with General Manager

Our Benefits:
Company vehicle included
Competitive salary packaging
Internal opportunities within our global organisation

Minimum Criteria:
Experience in Cleaning Operations Management
HSE experience in tool box talks and risk assessment
Professional presentation and customer service focused
Strong leadership capabilities

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:


ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website www.au.issworld.com

Advertised: 20 May 2021 AUS Eastern Standard Time

Applications close: