3 Easy Steps

  • 1Search for courses by Study Area, Level and Location
  • 2We deliver you all the matched results
  • 3Choose one or more course providers to contact you

Distance from location (kms)

Exact 5 10 25 50 100

Posted since

All 2 Days 1 Week 2 Weeks 1 Month

Sort results by

Relevance Date



Front Office Team Leader

Accor HQ - Canberra, ACT

Hospitality, Travel & Tourism
Source: uWorkin


Full Job Description
Peppers Gallery provides boutique style accommodation for both leisure and corporate travellers. The heritage listed building is nestled in the popular cultural precinct of New Acton and offers individual charm and professional hotel service.

We are looking for a guest service superstar with a talent for training others to step into the Front Office Team Leader role.

As our next Front Office Team Leader reporting directly to the Front Office Manager, you will:

Assist in leading the Front Office Team to deliver an incomparable service experience
Handle guest queries and complaints efficiently and effectively whilst providing operational support and supervision on shift
Always uphold a positive, can-do energy pertaining to guest and workplace challenges
Provide a structured and consistent onboarding and training experience for Front Office team members
Ensure the Front Office team provides prompt and efficient service whilst also maximising occupancy levels and up-selling the property

What we are looking for:
A person who is looking to take that next step towards a managerial position
A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience
The ability to multi-task, work well under pressure, and think on your feet to resolve issues & guest complaints is essential
Someone with have Office Management experience in a similar role is ideal
A positive, enthusiastic attitude and the ability to work a flexible 7-day roster

Why work for Accor?

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

We live and breathe by our four principles:
People Crave Belonging
People Want the Real Deal
Every Person has a Story
People Hate to be Wrong

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide. Click ‘Apply’ to begin your journey!

Want to know what it’s like working with AccorHotels Apartments & Leases? Follow us on @keepupwithAL or visit www.jobsataccor.com.au