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May

Front Office Manager

Accor HQ - Canberra, ACT

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Centrally located on the corner of Northbourne Avenue and MacArthur Avenue, Mantra MacArthur Hotel is Mantra’s newest addition in the Canberra's tourism industry. With an exciting Food and Beverage concept called Podilato Restaurant & Bar, state of the art meeting facilities and smartly designed contemporary rooms, this is the meeting place for the business and leisure traveller.

We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Front Office Manager.

As our next Front Office Manager reporting directly to the General Manager, you will:

Lead the Front Office Team to deliver an incomparable service experience
Drive guest service initiatives throughout a diverse Front Office Team
Empower them to always go the extra mile for our guests
Coach and mentor Guest Service Agents to grow their career, whilst capitalising on networking and learning opportunities for your own career growth and development

What we are looking for:
A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience
Someone with a genuine personable service style that always blows our guests away
Someone with have Office Management experience in a similar role is ideal
A positive, enthusiastic attitude and the ability to work a flexible 7-day roster

Why work for Accor?

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

We live and breathe by our four principles:
People Crave Belonging
People Want the Real Deal
Every Person has a Story
People Hate to be Wrong

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide. Click ‘Apply’ to begin your journey!

Want to know what it's like working with Accor Hotels? Follow us on Instagram @keepupwithal or www.jobsataccor.com.au