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Guest Service Agent

Oaks Hotels & Resorts - Adelaide, SA

Hospitality, Travel & Tourism
Source: uWorkin


Oaks Hotels, Resorts & Suites offer a unique blend of city hotels in central locations and resort-style accommodation in tourist destinations across Asia Pacific and the Middle East. Our rooms are a true home away from home for our guests, offering friendly service, comfortable self-contained accommodation and quality on-site facilities.

With a growing portfolio of 57 hotels, resorts and suites in destinations across Australia, New Zealand, Abu Dhabi, Dubai, India, Qatar and Lebanon, come home to Oaks on your next holiday or business trip.

We are currently seeking an experienced positive, friendly and enthusiastic Guest Service Agent to join the team on a casual basis at Oaks Glenelg Plaza Pier Suites. You will be joining a hard-working, professional and friendly team involved in the delivery of an outstanding service to our guests. There will be shifts available Monday to Sunday, between 6am to 10pm.

Responsibilities include:

  • To provide an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
  • Meet guests and customers when they arrive and ensure they are settled in their rooms.
  • Maintain professional, open and honest communication to assist guests and make accurate bookings.
  • Availability to work shifts between Monday to Sunday (between 6.00am and 11pm).
  • Immaculate personal presentation.
  • Professional interpersonal and communication skills.
  • Previous experience working in hospitality, providing customer service and guest services

As well as the chance to grow you career as part of an international company, we offer discounts on accommodation across all Minor Hotel brands including Oaks Hotels & Resorts, and you will also receive a discount when you visit any of our restaurant, cafes and bars.

We offer our team members a range of benefits including: Birthday Leave, Health & Well Being programs, Reward & Recognition programs, and more!

If this sounds like the perfect role for you, please click the APPLY button to send your resume and cover letter, outlining why you are the best applicant for the position.

Job Types: Part-time, Temporary

Salary: From $26.49 per hour


  • Rotating roster

Work Remotely:

  • No