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Assistant Manager

AccorHotels - Brisbane City, QLD

Hospitality, Travel & Tourism
Source: uWorkin


Located in sleepy, sedate Surfers Paradise, (just kidding!) - Mantra Sun City is a four and a half star resort featuring apartments and penthouses. Its unique architecture and design, set amongst lush tropical gardens, complete with a lagoon style pool and their own restaurant, as well as a great location, make this property a very desirable place to work and learn.

We are seeking a motivated professional with a passion for service to join our

dedicated Front Office Team as an Assistant Manager.

As our next Assistant Manager, you will:

  • Oversee the daily operations of the property
  • Handle guest complaints efficiently, with dignity and respect for both the guest and the Accor name
  • Supervise and monitor Team Members with true leadership ability that motivates the entire team
  • Provide a high level of customer service and a genuine personable service style that blows our guests away
  • Assist in the preparation of rosters and use Excel on a daily basis

What we are looking for:

  • A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
  • The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
  • The flexibility to work shifts including early mornings, evenings and weekends
  • A person with proven leadership experience within a hotel environment
  • Knowledge of Sihot PMS advantageous
  • Someone with previous experience in a Front Office hospitality role

Why work for Accor?

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

We live and breathe by our four principles:

  • People Crave Belonging
  • People Want the Real Deal
  • Every Person has a Story
  • People Hate to be Wrong

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide. Click ‘Apply’ to begin your journey!

Brisbane City, QLD

Hospitality, Travel & Tourism


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