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Reservations Supervisor - Crowne Plaza Hobart

Crowne Plaza - Hobart, TAS

Hospitality, Travel & Tourism
Source: uWorkin


Full Job Description
Hotel Brand: Crowne Plaza
Location: Australia, Tasmania, Hobart

Hotel: Crowne Plaza - Hobart (HBAHO)

Job number: EMEAA20883

About Us

IHG has opened its newly built full-service upscale hotel - Crowne Plaza Hobart.

The hotel is managed by Intercontinental Hotel Group (IHG) and owned by Tasmanian locals. The 235 room hotel offers a gymnasium, 9 versatile meeting rooms, and 2 restaurants and bars.

At Crowne Plaza Hotels, our goal is to make business travel work. At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too!

Your day to day

We’re looking for a sales-driven Reservations Supervisor to connect with our guests in this critical first touchpoint of the guest experience. You will work closely with our Sales & Marketing and Front Office teams, implementing strategic plans and processes with guidance from the Director Strategic Sales & Marketing to drive revenue and fill efficiency, as well as supervising calls in and out of the Hotel.

You will motivate and lead a small team of Reservations Agents to deliver results that positively impact Hotel performance and continuing their development.

What we need from you

You will bring at least 2 years reservations experience within the Hotel industry including experience managing group reservations. The ability to work with multiple stakeholders, to work in a fast-paced environment and prioritise workload will be important as well as demonstrating an excellent eye for detail and passion for driving results.

The ideal candidate will have excellent Opera (PMS) skills and experience with loyalty programs will be an advantage. Your excellent written and verbal communication and organisational skills will assist you in leading a small reservations team where you'll take a collaborative approach to work.

You must hold unlimited and unrestricted rights to work in Australia.

What we offer

In return, we’ll give you a competitive salary and benefits package, free staff meals, hotel discounts worldwide and opportunities to learn new skills and grow your career. You’ll join a team of positive professionals who are full of energy, so you will feel motivated to come to work every day. Most importantly, we’ll give you Room to be yourself.

If this sounds like the perfect move for you, apply online now! Get in touch and tell us how you could bring your passion and your individual skills to IHG.
Come and join our team!