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April

Night Auditor - Pt

The Lancemore Group - Red Hill, VIC

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

  • Be part of our fun, guest service focused team
  • Opportunity to join a dynamic, growing company with great career opportunities.
  • Competitive salary and excellent work conditions and employee discounts on food, wine and accommodation.
  • Brisbane’s only street art Hotel has partnered with some of Australia’s most creative personalities to create a distinctly Brisbane vibe. The unique character of the building has been artfully restored and provides a charming foundation for this Brisbane CBD hotel, which is celebrated and upheld daily by the team members who work here.

    IF YOU WERE TO START IN THIS ROLE, YOU WOULD.....

    • Process payments and complete administration tasks
    • Audit the hotel's daily activity of the front office complete a few basic office tasks.
    • Ensure the property is locked up and perform regular security patrols.
    • Help clean, sweep and maintain some areas of the property as per the tasklist.
    • Help guests with door access and small maintenance and supply issues when required.
    • Deliver exceptional guest service and have a warm and friendly manner.
    • Answer all after hours phone calls to the reception and assist where possible during the shift.
    • Be an ambassador for the hotel, positively representing and promoting our boutique brand over the phone and in person.
    • Ensure no unauthorised persons access the property during the night hour

    YOU COULD BE THE ONE IF YOU......

    • Have experience in a similar role 
    • Some security or patrol experience would be useful
    • Are reliable, accountable and able to problem solve to find a solution
    • Are good at cleaning, sweeping and restocking
    • Are versatile and able to work unsupervised in a guest orientated environment whilst ensuring the property is secure and clean & presentable
    • Have the ability to work under pressure in a varied, fast paced environment, by taking initiative and working collaboratively
    • Are able to look after guests and deliver a high level of service with a friendly approach
    • Have commitment with flexibility to work overnight shifts hours from 11pm - 7am (variable)
    • Must have full unrestricted rights to work in Australia.
    • Possess a positive mindset and a can do attitude

    WHY WORK FOR LANCEMORE HOTELS?

    Founded in 1986, The Lancemore Group is a leading Australian boutique lifestyle brand and pioneer in boutique hotels and residential conference facilities.

    • Our hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines.
    • We are expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.
    • You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
    • We value our people and, as such, offer career progression, generous staff discounts, company wide incentives and team social activities.
    • We are constantly looking for better ways to do....well everything.

    If you are a talented, passionate and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...

    Apply now!

    No Recruitment Agencies please