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23

April

Event Floor Coordinator

Hilton - Melbourne, VIC

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

This position is open to Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.
Part time or Full time opportunities available

About Hilton Melbourne Little Queen Street

The new Hilton Melbourne Little Queen Street is set to be a showstopper. The hotel is built on the historically-significant Equity Chambers site and will feature 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.

About the role

In your new role, you will be the welcoming face for all our clients and will be responsible for ensuring the smooth operation of all events to ensure we deliver an excellent guest experience.

Specifically this role will include:

  • Managing all meetings and events operations including set up, refreshes and pack down
  • Provide exceptional levels of customer service to all clients
  • Be the first point of call to resolve any client requests
  • Take ownership of troubleshooting any difficulties that arise
  • Evaluate guest satisfaction levels with a focus on continuous improvement
What are we looking for?
  • Previous experience in meeting and events essential
  • Exceptional communication skills
  • Must be hands on and have a can do positive attitude
  • Must have a strong eye for detail
  • Demonstrated ability to resolve problems and conflict, and work effectively under pressure
  • Excellent organisational skills
  • Be well-presented with a calm demeanour
What will it be like to work for Hilton?

At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. Over the past three years we have held our top spot as the #1 hospitality company in Australia as listed by the Great Places to Work institute and in 2019 Hilton ranked #3 across all industries. You can also look forward to receiving:
  • Access to Go Hilton, our Team Member Travel Program
  • Competitive wages with higher penalty rates then industry average
  • Extensive leadership and career development opportunities

Hilton

Melbourne, VIC

Hospitality, Travel & Tourism




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