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Senior Operations Manager - Prison Services

G4S - Melbourne, VIC

Hospitality, Travel & Tourism
Source: uWorkin


Senior Operations Manager

The Role

This is a brand new senior management positon that will manage operational delivery of all the prisoner accommodation areas of Port Phillip Prison. The role will report directly into the Deputy General Manager of the prison and have a direct team of three Accommodation Managers with significant underlying structures.

As well as heading up the delivery of the accommodation function within the prison, you will also look after delivery of prisoner sentence management/planning, case management and the appropriate application of prisoner disciplinary processes.

Although this is very much a prisoner facing role the practicalities of leading a function will mean that you are distanced from front-line duties so will need to delegate appropriately and drive accountability and staff culture.

Key Objectives

  • Drive organisational purpose, service delivery quality and performance across the prisoner accommodation areas of the prison
  • Ensure consistency of prisoner management in line with all relevant frameworks and policies
  • Design and implement strategies to reduce prisoner violence and promote reduction of risk
  • Work cohesively with internal and external stakeholders to provide clear progression routes for prisoners through their custodial journey
  • Continuously improve standards of delivery and presentation
  • Lead culture change across areas of responsibility and improve staff engagement and ownership

What We Are Looking For
  • Extensive knowledge of prison operations
  • OHSE / Risk management capability
  • Demonstrated competence in Incident Management
  • Positive approach and ability to lead culture change in a complex multi-disciplinary environment
  • Demonstrated understanding and practical experience of the Correctional Management Standards for Men's Prisons
  • Demonstrated understanding of Offender Management principles and the Human Rights Charter
  • Minimum 3 years' experience in a correctional or similar environment
  • Minimum 1 years demonstrated experience in a senior management role

About Us

G4S is the world's leading global integrated security solutions group, specialising in mitigating risk and creating value for our customers by delivering industry leading, innovative services to protect what matters most to them and to ensure safer communities for all.

Port Phillip Prison is a maximum security prison located at Truganina, it is Victoria's largest maximum security prison, able to accommodate up to 1117 prisoners.

Melbourne, VIC

Hospitality, Travel & Tourism


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