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April

Guest Service Agent

AccorHotels - Perth, WA

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Job Description

Mantra on Murray is right in the heart of the sunniest capital in Australia. It has 190 spacious studio apartments and a top notch food and beverage outlet. Its easy transport links and walking distance to all the best Perth has to offer make it the perfect base for both business and leisure travellers- and workers on their lunch hour!

We are currently looking for a motivated, bubbly and vibrant
Guest Service Agent
to join our friendly Front Office Team.

Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.

You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.

There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.

If you're an energetic hospitality professional with a passion for customer service, apply now!