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Retail Officer - Barista

The Department of Parliamentary Services - Australia,

Hospitality, Travel & Tourism
Source: uWorkin


Full Job Description
Who we are looking for?

The Department of Parliamentary Services (DPS) is recruiting for a Retail Officer - Barista vacancy within the Australian Parliament House (APH) Catering and Events Section, Parliamentary Experience Branch.

DPS is seeking highly motivated, professional and service focused staff to be a part of the food and beverage service at APH. The APH Catering and Events Team deliver high quality food and beverage services to building occupants and visitors that showcase a wide variety of APH products sourced from the local region.

The successful applicants will be working across a range of multi-purpose venues to deliver high quality espresso coffee in a timely manner. They will need to demonstrate their knowledge around food handling and WHS practices, while working collaboratively with stakeholders. In this role, you will be exposed to a wide range of clientele which includes Senators and Members of Parliament. As such it is essential that you provide a professional service and maintain exceptional communication skills in our busy environment.

Peak service times are Monday - Thursday on parliamentary sitting weeks (approximately 20 weeks per year). APH is open every day of the year except Christmas Day.

A merit pool may be established through this selection process to fill future vacancies over the next 12 months.

Eligibility and/or Job Specific Requirements

  • The successful applicants will be required to obtain and maintain a Baseline Vetting (Protected/Restricted) security clearance
  • Relevant experience, preferably within well regarded multipurpose venues
  • A current Responsible Service of Alcohol certificate. If not currently held, this certificate must be obtained within two weeks of commencing in the role and be maintained
  • Qualifications in hospitality and/or retail catering are highly desirable
DPS welcomes applications from Aboriginal and Torres Strait Islander people, mature age people, people from diverse backgrounds and people with disability.

How to apply

Please upload a one page response no more than 500 words describing how your skills, knowledge and experience make you the best person for this job, based on the duties and qualities outlined below.

Your application is a chance to tell us why you are the right person for the job. We want to know why you want to work at DPS, why you are interested in the role, what you can offer us, and how your skills, knowledge, experience and qualifications are applicable to the role.

Closing Date

Applications must be submitted by 11:30pm AEST, Monday 3 May 2021.


An attractive salary, which could be negotiated with the successful candidate, is on offer.

Duty Statement

Classification: PSL 1
Employment Type: Ongoing/Non-Ongoing
Position No.: 138761
Local Title: Retail Officer - Barista

Branch: Parliamentary Engagement Branch
Section: APH Catering and Events
Immediate supervisor: Retail Manager
Security assessment: Baseline Vetting (Protected/Restricted)

Under limited/general direction, undertake duties in accordance with the agreed standards for PSL1. The duties will include, but are not limited to, the following:

1. Grind, prepare, extract and serve a high quality espresso coffee in a timely manner.

2. Ensure all cash and financial transactions are handled in accordance with DPS policies and fully reconciled.

3. As a member of the DPS Catering Team, assist with the delivery of high standard food and beverage services at Australian Parliament House for:

  • the Staff Dining Room
  • the Queens Terrace Cafe
  • other retail and take-away services, and
  • in other outlets as required
4. Maintain knowledge of food handling and WHS practices and contemporary hospitality industry trends.

5. Other duties as required

Contact Person

Name: Warren Goadby
Phone Number: 6277 5146
Email: warren.goadby@aph.gov.au

Working at Department of Parliamentary Services

DPS recognises and values the contribution that our diverse workforce makes and in return offers great benefits. These include a competitive salary, onsite free parking and gym facilities, a wide range of professional development opportunities so you can take your career further, and all of this in a friendly and supportive environment. Conditions of service are in accordance with the DPS Enterprise Agreement (available here ).

If you think this role sounds like you and you’d like to work in a friendly, high quality team then DPS welcomes your application.

Conditions of Employment

The Parliamentary Service Act 1999 provides for mobility between the Australian Public Service and the Parliamentary Service. Employment opportunities in the Parliamentary Service may be subject to a range of conditions of engagement including:

a) Australian citizenship
b) criminal history check and security clearances
c) possession of mandatory qualifications for certain jobs
d) health clearance, and
e) probation period of 6 months

Australian Citizenship
Section 22 of the Parliamentary Service Act 1999 requires that employees of the Parliamentary Service are generally required to be Australian citizens. If you are not an Australian citizen, you may still be considered for engagement on the condition that you are able to gain Australian Citizenship within a specified time. Failure to obtain citizenship within the timeframe could lead to termination of engagement.

If you have accepted a redundancy benefit, within the previous twelve months, from a Commonwealth employer (including the Parliamentary Service and the Australian Public Service), you cannot be employed by DPS until your exclusion period (the number of weeks for which you received a redundancy benefit) has expired. If you would like to discuss your eligibility, please contact HR Services on telephone (02) 6277 5200.

Advice to Applicants

Your application is a chance to tell us why you are the right person for the job. We want to know why you want to work at DPS, why you are interested in the role, what you can offer us, and how your skills, knowledge, experience and qualifications are applicable to the role. In a nutshell - why should we hire you?

Try not to duplicate information that can already be found in your resume, but do highlight any specific examples or achievements that will demonstrate your ability to perform the role.

If you are unfamiliar with applying for APS jobs, the Australian Public Service Commission’s fact sheet on applying for jobs may be useful: Applying for an APS Job: Cracking the Code

Some of DPS’s selection criteria are generic and are based on the Australian Public Service Commission’s Integrated Leadership System (ILS). Applicants will be expected to demonstrate how they would apply these skills to the requirements of the job as described. The Australian Public Service Commission’s ILS Leadership Pathway identifies and describes leadership capabilities at all classification levels