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Night Supervisor

Village Roadshow Limited - Mungindi, QLD

Hospitality, Travel & Tourism
Source: uWorkin


Full Job Description
$24.54 per hour Part Time
Sea World Resort, Main Beach, Gold Coast

About the role:
To audit the daily activity of Front Office guest operations and prepare for the following days guest arrivals. Responsible for the smooth operation, security and monitoring of the Resort over-night.

  • Direct Bill Audit, charging VCCs & processing AR charges.
  • Audit day arrivals and reconcile all guest accounts departing the following morning
  • Responsible for the security and integrity of property and guests whilst on duty, whilst adhering to company policy and legislation
  • Assist the Front Office Manager to oversee all hotel operations during the night shift to ensure guest satisfaction.
  • Preparing Reporting - Pre roll & morning reports, room move audits
  • Attending to guests' needs and requirements including check in and check out procedures including telephone enquiries, property walks cleaning duties and room service delivery
  • Supervise Night Guest Service Agents to ensure completion of checklist & tasks
  • Conduct departmental inductions and orientation for new night team members and assist in their ongoing training and development.
Skills and Experience:
  • Night Audit & Front Office Supervisory experience preferred
  • Advanced First Aid certificate required
  • Advanced Resuscitation certificate required
  • Unlimited free entry to our theme parks
  • Food and beverage and retail discounts
  • Unique team member events
  • Opportunity for professional development
About the company:
Village Roadshow Theme Parks comprises of Warner Bros. Movie World, Wet ’n’ Wild Gold Coast, Paradise Country, Australian Outback Spectaculars Heartland, Village Roadshow Studios, Sea World and Sea World Resort. We encourage a fun, entertaining and enthusiastic environment whilst ‘Creating joy and memories that last lifetimes!’