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April

Front Desk Attendant

Lady Bay Resort - Warrnambool, VIC

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Lady Bay Resort is seeking an enthusiastic customer focused front desk attendant to join their team. The position would be casual yet ongoing and would consist of 2-3 days per week and occasional additional shifts.

To be successful for this role you will have a passion for delivering exceptional, personalised customer service to each and every one of our valued guests & residents. You will have a strong attention to detail as you contribute to the smooth operation of the Front Desk.

Your duties will include check in and check out, liaising with guests via phone or email, communicating with other departments across the resort such as the restaurant and laundry and having an up-to-date knowledge of all products, facilities and promotional activities as well as an understanding of our affiliated OTA's and Third Parties.

Key Selection Criteria:

  • Demonstrated experience in a Front Desk, Reservations or hospitality role
  • Proven experience to providing an exceptional customer service
  • The ability to multi-task whilst having strong attention to detail
  • Previous experience with RMS highly desirable
  • Flexible availability and be able to work weekends

Warrnambool, VIC

Hospitality, Travel & Tourism




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