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April

Housekeeping Supervisor

Chandler Macleod - Melbourne, VIC

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

ahs Hospitality is an outsourced managed services business that provides housekeeping services to the accommodation sector. AHS is the largest provider of outsourced housekeeping in Australia and we currently have a vacancy for a experienced, professional and enthusiastic Housekeeping Supervisor to be based at a hotel within the Melbourne CBD

Reporting to the Executive Housekeeper this is a hands on role, where you may be required to clean rooms coupled with the responsibility of guiding and leading the housekeeping team to ensure the highest quality standards are maintained and all company guidelines are adhered to,

Your key responsibilities will include, however will not be limited to:

  • Leading the team to ensure customer expectations are exceeded and that customer service is at the forefront of everything we do
  • Leading department productivity and performance
  • Ensuring delivery of hotel standards and expectations
  • Implementation and monitoring of Quality Assurance practices
  • Ensuring compliance with AHS Company and Hotel Policies and Procedures
  • Ensuring compliance with Workplace Health and Safety Policies and Standards

To be successful in this role you will have:

  • Previous experience in 4 or 5 star Hotels and a passion for the hospitality Industry
  • Driving team motivation and managing performance
  • Building a professional, mutual relationship with the hotel team in a multi-stakeholder environment
  • Ensuring all quality standards are met through regular spot checks and inspections of rooms and public areas
  • Providing on the job training, departmental orientation and training assessment
  • Promoting Workplace Health and Safety and building a strong safety culture
  • Experience in Allocation of boards an advantage
  • Be available to work on weekends

Please note, must have full working rights in Australia, with only successful candidates contacted.

Melbourne, VIC

Hospitality, Travel & Tourism




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