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19

April

Nab Assist Advisor

Hays Banking - Melbourne, VIC

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Your new company
Working in a fast paced high pressured environment that changes day-day, as a result of the volatile economic environment we now live in, to achieve success you will go above and beyond to attain great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s 4 core values include, excellence for customers, grow together, be respectful and own it.

Your new role
As a Customer Support Advisor for NAB your main responsibilities will include:

  • Providing exceptional customer service and tailored solutions for overdue accounts in an outbound capacity
  • Discussing potential hardship arrangements and ideal payment methods for customers
  • Educating the customer on services which they can use to help them better manage their accounts.
  • applying your problem-solving skills to be able to assist customer’s in their unique situation whilst taking on an empathetic approach

Your working week will be flexible around the hours from Mon - Fri between 12pm – 8pm and include a set shift on Saturday 9am to 1pm. Your working hours will be a minimum of 25 hours per week up to a maximum of 38 hours per week with an initial 4 weeks of training required. You must be available for full time training Monday to Friday 9am – 5pm on sight at 700 Bourke Street

What you'll need to succeed
In exchange for your commitment, you will be offered extensive training, a great opportunity to learn and develop new skills while enabling you to build a rewarding career within NAB. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.

What you'll get in return
In exchange for your commitment, you will be offered extensive training, a great opportunity to learn and develop new skills while enabling you to build a rewarding career within NAB. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV asap.

Please note:
All successful candidates will be required to undergo a NAB background check. All applicants must have full working rights

LHS 297508 #2495007

Melbourne, VIC

Hospitality, Travel & Tourism




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