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Operations Manager - Western Sydney Shopping Centres

JLL - Sydney, NSW

Executive & Strategic Management
Source: uWorkin


What’s your ambition? We’d like to know, because we make your ambitions our business.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours.

Our Operations Manager role is responsible for the facilitation of all on-site operations, soft and hard services across 3 Shopping Centres in Western Sydney. It works to deliver, develop and implement onsite Operations Management procedures, process and performance measures, coordinating all aspects of building management, essential services, proactively working with all stakeholders.

In addition, you will ensure the safe working environment, presentation and comfort of tenants, JLL staff, suppliers and visitors in a manner which promotes the brand of JLL in the marketplace.

What This Job Involves

The duties of this fast paced role include-

  • Contractor Management – day to day proactive management of all PPM and Adhoc services providers
  • Performance monitoring of all contractors, meeting monthly, and delivery and review on their monthly KPIs, ensuring conformity of the contracts are being met
  • Sustainability, delivery of utility initiatives to drive down Variable Outgoings, whilst ensuring current systems used on site are driving and delivering utility goals and KPIs set annually under the IPMP
  • Development of risk management and compliance plan
  • Deliver all financial outcomes for operation and capital budgets, forecasting and delivery with focus on recoveries and strategic management across all cost areas
  • Strong understanding of financial impacts, including key drivers.
  • Lead and Drive the delivery of the operations property Business Plan process, monthly reporting
  • Identify cost efficiencies across the centres and provide feedback to the Centre Manager and JLL National Operations Manager
  • Responsible for ensuring JLL reporting and management systems are updated and reported on monthly or as requested
Sound like you? This is what we’re looking for-

You enjoy building team relationships & have a strong customer service focus. You’ll adopt a hands-on approach to problem solving, have the ability to juggle multiple tasks and can be relied upon to work autonomously. Your time management and technical skills are second to none.

It is preferred that you have 7+ years’ experience in property operations including exposure to new product analysis, statutory reporting and strong financial skills to effectively manage budgets and competing demands on finances.

JLL is committed to developing and maintaining a diverse workforce. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Interested candidates please apply following the link below quoting AMREQ141885.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Sydney, NSW

Executive & Strategic Management


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