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19

April

Valet

Grupo Mantra - Brisbane Grove, NSW

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Nestled in the Heart of South Bank - Brisbane's Cultural Centre, Mantra South Bank Brisbane showcases 161 hotel rooms, studios & apartments containing fully equipped kitchens, laundry facilities and private balconies showcasing stunning views of the Arts Precinct, Brisbane River and City. Salt Meats Cheese Restaurant on the ground level offers a casual, fun Italian dining experience, open daily for breakfast, lunch and dinner. Right around the corner from the Queensland Museum, Gallery of Modern Art, Queensland Performing Arts Centre, and Brisbane Convention & Exhibition Centre, as well as Valet Parking, Concierge and Conferencing & Event facilities, you will have everything you could possibly need to enjoy a truly authentic Brisbane experience.

We are currently looking for a motivated, bubbly and vibrant
Guest Service Agent
to join our friendly Front Office Team.

Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.

You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.

There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.

If you're an energetic hospitality professional with a passion for customer service,

Brisbane Grove, NSW

Hospitality, Travel & Tourism




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