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19

April

Team Member - Back Of House

Roll'd - Frankston, VIC

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Join a business that is passionate about their people
Fantastic collaborative family culture
Competitive remuneration
Be enrolled into industry-accredited training courses
Opportunities to form a career path for further development

Roll'd is going through a rapid growth phase, with new stores opening often, we are looking for experienced and energetic team members to join our dynamic family.

About us ...

Roll'd is driven by its people, fresh authentic food and customer service under an evolving framework.

Our roots are embedded deep within the Vietnamese culture where the very fabric of our existence is based on kinship. You are a brother, sister, uncle or aunty whether you are related by blood or not.

When you become part of Roll’d, you become part of our family, a link that is unbreakable.

About the Role ...

Team members uphold the Roll'd brand by providing exceptional customer experiences for every one of our guests.

In this role, you will report directly to your Restaurant Manager, and be required to undertake the following duties:

Provide excellent service that promotes customer satisfaction
Welcome all customers in a timely fashion making sure you are recommending the best products to provide them with a meal
Take and serve food and drink orders and upsell additional products
Ensure all front of house areas are clean, tidy and ready for service
Check the food and drinks served to ensure product quality
Process payments and provide receipts
Work well within the team environment
Follow all health and safety rules and regulations and adhere to food safe practices

Flexibility with working hours will be required, due to the nature of the hospitality business.

Position Title: Team Member - Back of House

Reporting to: Restaurant Manager

Status: Casual

To be successful in this role you would need to possess the following:

Skills & competencies:
Exceptional customer service skills
High-level food quality standards
Excellent verbal communication skills
Experience in a fast-paced environment
Work efficiently in a calm and measured manner
Ability to problem solve and think on your feet
Ability to work both independently and as part of a team
Ability to communicate effectively at all levels with a range of different people
Knowledge of OH&S and Food Safety Standards
Assist the back of house team with the recording and maintenance of all Food Safety Records i.e. temperature logs, date product made
Assist with the maintenance of the back of house area to ensure it is complaint with our compliance review process
Comply with all Occupational Health and Safety Standards in accordance with Rolld’s OH&S Manual
Actively contributing to the production of high quality food through Rolld Standards
Practice clean as you go and Practice First in First out (FIFO)
Handle all ingredients in a hygienic and appropriate manner i.e. using correct chopping board, wearing gloves
Handle all finished food in a hygienic and approved manner

Experience and Qualifications:
Some knowledge of the hospitality/quick service restaurant industry is desirable
Experience using Point of Sale systems
Food Safety Handling Certificate desirable

At Roll'd we value people who are energetic, committed and have strong family values. In return, we offer ongoing training and development, great career opportunities and lots of FUN!

So if you think you have the goods and enjoy working with friendly people and great food in a fun, fast-paced atmosphere, then we want to hear from you!

We are not asking for a resume from you. Simply complete the application process by clicking the Apply Now button and we’ll be in touch.

APPLY NOW!!

No recruitment agencies please

Frankston, VIC

Hospitality, Travel & Tourism




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