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Night Manager

Grupo Mantra - Brisbane City, QLD

Hospitality, Travel & Tourism
Source: uWorkin


Dominating the skyline of Darwin’s CBD, Mantra Pandanas offers a stylish range of high-rise accommodation with stunning views. Combining city chic with a relaxed tropical culture, the excellent onsite guest facilities include a restaurant & bar, café, lagoon style pool, gym, day spa, hairdresser, conference rooms and security car park. A top place to work in the Top End.

We are looking for an exceptional, experienced and passionate person to join our friendly team as a Night Manager .

About The Position

Reporting to the Assistant Front Office Manager, your duties will include:

  • Ensuring our guest’s needs are exceeded
  • Managing the overnight operations of the hotel
  • Customer service duties including check ins, check outs and managing any guest enquires.
  • Managing the night audit process including correctly posting all hotel revenue for the day, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
  • Ensuring the health, safety and well-being of all guests during your shift
  • Monitoring hotel security overnight
Desired Skills & Experience
  • Exceptional customer service skills
  • A strong work ethic
  • Well developed problem solving and analytical skills
  • Previous Hotel experience in a similar role
  • The availability to work shift work and weekends, predominantly between 11pm & 7am
  • A full driver’s license
In Return You Will
  • Gain exposure to working for a leading accommodation provider that has endless opportunities to fast track your career;
  • Learn and be mentored from industry professionals;
  • Have the opportunity to put forward new ideas and processes to improve overall operations;
  • Work with a fun, dynamic team that has a passion for providing outstanding guest service.
AccorHotels Apartments & Leases is one of Australia’s largest accommodation providers with over 130 locations in Australia, New Zealand and Bali. We encourage a fun, innovative, respectful and engaging culture and offer training opportunities to help you achieve career progression.

So come on board and in return for your hard work you’ll get access to Team Member benefits including discount accommodation, wellbeing offerings and flexible working arrangements.

Brisbane City, QLD

Hospitality, Travel & Tourism


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