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Gaming Machine Attendant

Crown Perth - Perth, WA

Hospitality, Travel & Tourism
Source: uWorkin


Full Job Description
Your mission: To provide memorable experiences for our guests whilst showcasing Crown’s exceptional service standards

Crown Perth is one of Western Australia’s largest tourist destinations, attracting more than nine million visitors per year. Comprising of three high quality hotels, a world class convention centre, gaming facilities, and a wide range of award winning food and beverage offerings, Crown Perth provides customers with an exceptional range of entertainment and tourism offerings.

We are currently looking for a customer focused individual to join the team as a Part Time Gaming Machine Attendant. The role of a Gaming Machine Attendant is one of the most dynamic and fast paced positions in the Casino, responsible for assisting our customers with Gaming Machines, Keno, Crown Rewards and Crown Perth information.

Key responsibilities include but are not limited to:
Assisting customers with payouts, jackpots and general queries relating to the machines
Providing information on Crown Perth’s facilities and promotions
Ensuring the Gaming Machine areas are maintained and presented to the highest standard
Consistently deliver exceptional service to create memorable experiences for our guests
Display a committed, positive and proactive attitude towards the role
Strong attention to detail and adherence to compliance
Develop and maintain knowledge relevant to the department and complex

To be successful for this opportunity you will possess:
Exceptional customer service with the goal to deliver a friendly, positive and quality experience for customers
Confident in proactively engaging and building rapport with customers
Ability to work in a high demand environment and still maintain professionalism
Experience in the Gaming, Hospitality or Retail industry is preferred
Availability to work a 24/7 rotating roster

If you would like to see a Position Description for the full list of duties and selection criteria of this position, please call Recruitment on 08 9362 8099.

Applications close Friday 23rd April 2021

As part of Crown’s inclusive culture, we strongly encourage applications across all cultural backgrounds, genders and abilities.

Crown does not request any payment as part of the recruitment process.

Primary Location: Perth
Position Status: Part Time