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20

March

Shisha Attendant

Sunset Shisha Bar - Burleigh Waters, QLD

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

JOB DESCRIPTION:

· To work as a team to ensure timely service and a smooth running operation.

· To understand and adhere to all policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.

· To have a full knowledge of the services and facilities provided.

· Follow all safety policies to ensure a safe work.

· Clean and reset the Shisha before and after every use.

 · Prepare sufficient Shisha heads for the operation and make sure all flavors on the menu are available.

 · Prepare the charcoal before the operation

 · Take the Shisha orders from the customers.

 · Clear and reset Shisha for the next day operation.

 · Clear and clean sitting area.

 · Maintain your station in accordance with standards at all times.

· All Shisha orders to be served to the guest promptly as requested and in line with standards of service.

· Arrange Shisha station during the closing time and make sure there is no lighted charcoal left behind.

· Ensure that all guest communications are polite and helpful and exceed guest expectations.

· Maintain all equipment and glassware in a clean and polished manner using the correct method and equipment.

· To perform any additional duties required.

· Develop a complete knowledge.

· Learn and correctly use the Point of Sale equipment and follow procedures

 · Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.

Burleigh Waters, QLD

Hospitality, Travel & Tourism




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