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Shift Supervisor

The Coffee Club Tingalpa - Tingalpa, QLD

Hospitality, Travel & Tourism
Source: uWorkin


The Coffee Club Tingalpa - Shift Supervisor 

Who is The Coffee Club?

The Coffee Club is a fast growing Australian hospitality franchise with more than 300 stores across Australia, New Zealand, Thailand, New Caledonia, China and Egypt - with more on the way! 

We promote a welcoming, relaxed meeting place and take pride in our commitment to developing individuals on both a personal and professional level. Our mission is to provide Good Food, Great Service, Excellent Coffee.

What is the role?

As a Shift Supervisor you will assist the management team in store operations including recruitment, induction, and training of team members. You will also be expected to work alongside the team and offering 'hands on' support and be operationally efficient at all aspects of the store ensuring maximum productivity and profitability.

You will also be responsible for the maintenance and delivery of:

supervision and training of employees of a lower level;

accurately record sales and banking as required;

assisting in ordering stock in accordance with par levels and the needs of the store ;

assisting in controlling expenditures such as Cost Of Employment (COE) through ensuring staffing levels are in alignment with the amount of activity within the store (i.e. sending employees home or on breaks when not busy) ;

assisting in maintain stock control through monitoring of wastage, effective ordering/receiving and storage procedures;

performing administrative duties in conjunction with the Store Manager (i.e. collecting invoices, carrying out and recording of food safety requirements);

some incidental/limited additional cleaning duties including washing dishes and tidying dish area.

What skills and knowledge do I need? 

You will be a positive, proactive individual with outstanding communication skills and a high level of literacy and numeracy skills. You will possess previous experience in a supervisory role. Knowledge of employment relations, Workplace Health & Safety, cost of employment, controlling cost of goods including ordering and waste control is preferred. Barista knowledge will be an advantage.

We will be hiring your personality and attitude first and your skills second. You will be a self-starter who is able to maintain constant attention to detail to ensure 'The Coffee Club' remains the answer to the question.....

 “Where Will I Meet You?”