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22

March

Full Time Duty Manager

Raglan Pub Co PTY LTD T/AS Railway Club Hotel - Port Melbourne, VIC

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Full Job Description

Located in the heart of Port Melbourne, The Railway Club Hotel is an iconic steak restaurant with two dining rooms, an intimate Public Bar and a regular and loyal clientele.

We are seeking an experienced and energetic customer focused Duty Manager who thrives in a busy venue, is happy to roll up the sleeves and manage a great team to deliver the best in customer service and quality food and wine.

Main Duties:

· Manage a dedicated team to consistently deliver exceptional customer service

· Manage inventory and stock control

· Participate in the planning and management of the hotel's strategic direction

· Evaluation and implementation of workplace policies

· Manage reservations and functions

· Contribute to a positive culture and a team focused on customer service excellence

· Induct and train new employees

· Maintain and ensure compliance with Occupational Health and Safety Practices

Applicants should have the following skills

· Strong leadership and people management skills

· Minimum three years' experience in a similar role

· Hard working and organised

· Passion for customer service and people

· Strong food and beverage knowledge

· Proficient in running a section and controlling the floor

· Experience in opening, closing and cashing up procedures

· Impeccable presentation and manners

· Effective written and verbal communication and

· A genuine positive can-do attitude.

As you will be reporting directly to the General Manager this is a "hands on role" including shifts in all areas of the venue. The roster will include day and evening shifts, weekdays and weekends.

Job Types: Full-time, Permanent

Salary: $55,000.00 - $60,000.00 per year

Schedule:

  • Flexible hours
  • Public holidays
  • Weekend

Supplementary Pay:

  • Overtime pay
  • Tips

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Sanitising, disinfecting or cleaning procedures in place

Port Melbourne, VIC

Hospitality, Travel & Tourism




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