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Full Time Duty Manager

Raglan Pub Co PTY LTD T/AS Railway Club Hotel - Port Melbourne, VIC

Hospitality, Travel & Tourism
Source: uWorkin


Full Job Description

Located in the heart of Port Melbourne, The Railway Club Hotel is an iconic steak restaurant with two dining rooms, an intimate Public Bar and a regular and loyal clientele.

We are seeking an experienced and energetic customer focused Duty Manager who thrives in a busy venue, is happy to roll up the sleeves and manage a great team to deliver the best in customer service and quality food and wine.

Main Duties:

· Manage a dedicated team to consistently deliver exceptional customer service

· Manage inventory and stock control

· Participate in the planning and management of the hotel's strategic direction

· Evaluation and implementation of workplace policies

· Manage reservations and functions

· Contribute to a positive culture and a team focused on customer service excellence

· Induct and train new employees

· Maintain and ensure compliance with Occupational Health and Safety Practices

Applicants should have the following skills

· Strong leadership and people management skills

· Minimum three years' experience in a similar role

· Hard working and organised

· Passion for customer service and people

· Strong food and beverage knowledge

· Proficient in running a section and controlling the floor

· Experience in opening, closing and cashing up procedures

· Impeccable presentation and manners

· Effective written and verbal communication and

· A genuine positive can-do attitude.

As you will be reporting directly to the General Manager this is a "hands on role" including shifts in all areas of the venue. The roster will include day and evening shifts, weekdays and weekends.

Job Types: Full-time, Permanent

Salary: $55,000.00 - $60,000.00 per year


  • Flexible hours
  • Public holidays
  • Weekend

Supplementary Pay:

  • Overtime pay
  • Tips

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Sanitising, disinfecting or cleaning procedures in place

Port Melbourne, VIC

Hospitality, Travel & Tourism


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