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March

Event Sales And Marketing Executive

Hilton - Perth, WA

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Event Sales and Marketing Executive

DoubleTree by Hilton Perth Northbridge

Join Hilton and you'll have more than just a job, you'll have an exciting career and be part of a community who are passionate about hospitality! At our core, we are a business of people serving people. DoubleTree by Hilton is an honoured member of Hilton’s portfolio, and is united in Hilton’s mission to be the world’s most hospitable company by positively impacting the lives of our guests, team members, owners, and the communities in which work and live!

Our team members are changing the world one stay at a time. As a Sales professional in the world’s best-known hotel brand you'll have more than just a job, you’ll bring your enthusiasm and expertise to drive sales & delight our clients.

What will I be doing?

Responsibilities

Other key responsibilities of our Event Sales and Marketing Executive include

As Event Sales and Marketing Executive, you will maximise revenue opportunities in the areas of conferences and events by identifying new contacts, driving sales leads and increasing conversion. The Event Sales and Marketing Executive will develop and maintain key relationships to drive new business & maintain loyalty to meet and exceed revenue targets and work proactively to market our Events spaces and outlets.

  • Actively convert enquiries into confirmed business ensuring maximum revenue opportunities and profitability for the Hotel.
  • Develop and maintain effective relationships with conference clients, PCO’s, hotel suppliers and other hotels that reflect our values.
  • Develop a thorough understanding of our property and events spaces to deliver exceptional service to new and prospective clients and to develop new leads, qualify prospective leads as to profitability and covert business.
  • Proactively seek opportunities to increase sales and conversions within the Commercial team
  • Updating and maintaining accurate account profiles in the database systems e.g. Delphi
  • Handling all groups, meetings & events enquiries &coordination
  • Prepare event orders in a timely manner and in accordance to operations rostering
  • Responding positively to sales opportunities to effectively manage the leads
  • Meet and greet clients and Conduct effective site visits & client entertaining
  • Conducting tours of inspections (TOI) of the hotel with potential clients and being flexible to their needs in terms of timing.
  • Manage an events schedule to maximise yield and focus on a consistently executed up-selling approach.
  • Build strong relationships with customers to fully understand their needs and arrange and carry out Hotel Tours and participate in hotel promotional activities.
  • Be ‘an ambassador’ for the hotel
  • Contribute to marketing and communications plans and follow them to ensure all activities agreed to and budgeted for are completed effectively and on time throughout the year.
  • Organise monthly social media calendar, maintain local channels with hotel support and monitor and report on activities.
  • Manage day-to-day relationship with approved creative agencies and printers and ensure all collateral design, printing and distribution requirements are fulfilled.
  • Lead food and beverage marketing planning, budget and activities, (with approvals), and create promotional strategies to support positioning
  • Take responsibility for proactively updating marketing content on all brand websites (Copy, Images, Promotions) to ensure complete accuracy, effective positioning and optimised for conversion.
  • Take responsibility for updating content on third party websites such as Expedia, Trip Advisor etc.
  • Ensure major promotions plans activities are implemented effectively and on time.
  • Coordinate all aspects of the design and placement of print and online advertising that is brand-compliant.

What are we looking for?

Skills

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow

An Event Sales and Marketing Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
  • Proven sales skills with the ability to develop relationships and build loyalty.
  • Passion for events and commitment to delivering a high level of customer service
  • Good organisational and administration skills
  • Knowledge of Canva + Google Analytics
  • Positive attitude and excellent communication skills
  • Confident telephone manner with previous sales experience
  • High level of IT skills
  • Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Knowledge of the hotel property management systems
  • Qualification, degree, or certification in a relevant field

What will it be like to work for DoubleTree?

DoubleTree by Hilton Perth Northbridge is an exciting and modern new property in the heart of Perth’s cultural and entertainment hub. This full service hotel has 206 rooms, and is set to bring style and comfort to Northbridge. This stunning property is the first of its brand in Western Australia and the first new build DoubleTree in Australasia.

Our team are responsible for living up to the DoubleTree brand essence, to be Simply Welcoming. Our DoubleTree Icon, the warm cookie on arrival is just that, Simply Welcoming and a reminder of the comforts of home. Our culture of Creating A Rewarding Experience (CARE) binds our team together in their passion to make a difference to the stay of all of our guests.

As a DoubleTree by Hilton team member, you can expect to receive:
  • A competitive industry wage
  • Team member discounts on global Hilton room rates and generous discounts on food & beverage,
  • Long term career development planning and opportunities, and
  • An investment in your wellbeing to include flexible working arrangements that support you in making space for what matters most.


“An investment in your wellbeing to include flexible working arrangements that support you in making space"

Work Locations

DoubleTree by Hilton, Perth Northbridge

Schedule

Full-time

Brand

Doubletree by Hilton

Shift

Full Availability

Job Level

Team Member

Job

Sales