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February

Luxury Specialist

Hamilton Island - Hamilton Island, QLD

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Hamilton Island Reservations Luxury Specialists are responsible for quotes and booking enquiries for our Luxury properties via phone, email and online chat.
Based in our corporate Sydney office you will provide our customers with expert advice regarding Luxury accommodation on Hamilton Island and tailor a unique experience for each guest

Culture & Benefits

  • Pick up extra shifts and develop your career through our multihire program
  • Save money with subsidised furnished staff accommodation
  • Accredited training provided via the Robert Oatley College
  • Staff perks - discounts on restaurants and activities!
  • Fantastic work culture and supportive community
  • Walk to work - forget city traffic 
  • Enjoy living and working on the doorstep of the Great Barrier Reef!

About The Role

  • Provide accurate and knowledgeable information about our range of luxury properties, restaurants and activities
  • Handle multiple communication channels including phone, email and online chat
  • Convert enquiries into holiday realities and direct sales
  • Up-sell 'on island' activities and flights
  • Support the Groups team in managing accommodation requirements for a series of Luxury Special Events
  • Process all payments and refunds in line with deposit and cancellation policies
  • Maintain excellent knowledge of island development, rates, specials and activities

About You

  • A minimum of 12 months call centre or sales experience preferably within the travel or tourism industry
  • A demonstrated passion for sales and achieving targets
  • Tertiary travel qualification preferred
  • Flexibility to work across a roster covering weekends
  • Excellent written and verbal communication skills 
  • Exceptional organisational skills
  • Able to perform tasks with a high level of accuracy while working towards sales targets

Click "apply" or visit www.hamiltonisland.com.au/careers

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Follow us on Linkedin www.linkedin.com/company/hamilton-island

Hamilton Island, QLD

Hospitality, Travel & Tourism




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