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11

February

Floor Manager

COS - Malvern East, VIC

Retail
Source: uWorkin

JOB DESCRIPTION

Job Description

About the role…

Although every day will be different, some of the things that you will do regularly include:

  • Offering customers a high level of service; starting conversations with them and helping them build great outfits
  • Analysing selling information and working with the store manager, maximise the sales performance of your department
  • Leading a team of sales assistants to achieve excellent standards of service
  • Supporting recruitment events and ensure all new colleagues are made to feel welcome and are well-trained.
  • Assisting the store manager to identify future talents and putting together development plans to support their progression
  • Overseeing store operations
  • Being a COS brand ambassador and providing the best experience for our customers.
  • Stepping in for the store manager in his/her absence

Qualifications

About you...

To work as a floor manager, you should have previous management or leadership experience plus the qualities below.
  • Good English language skills
  • Excellent communication skills and the ability to lead, train and develop a team
  • Customer focused
  • Self-motivated & positive
  • Adaptable
  • A genuine interest in others
  • Open to learn about and sell our products
  • Excellent planning and organisational skills
  • Good analytical and problem-solving abilities
  • Excellent commercial abilities and interest in fashion, retail.
  • Ability to work a flexible schedule including early mornings, weekends and evenings when required

Additional Information

We set the bar high at COS; we are committed to recruiting great people, offering an environment where talent is recognised and valued.
We believe that a diverse workforce plays an important role in the success of COS.
We celebrate individual differences and appreciate the contribution that all our colleagues make.

Over the last 13 years we have carefully built a culture where our people are supported, inspired and encouraged to be the best they can.
Our brand is creative, forward thinking and modern; choosing longevity over passing trends.

Company Description

Are you a leader looking for a new challenge? Do you want to work for a brand that will invest in you and your career? Could you make the difference to a customer’s day?

If you answered yes - we would love to hear from you...

Here at COS we are recruiting a floor manager at Chadstone.

COS is a fashion brand for women and men who want timeless, modern, functional and considered design. Offering reinvented classics and wardrobe essentials, we create pieces that are made to last beyond the season. Since launching in 2007 we have opened stores in over 40 countries worldwide, all in carefully considered locations, applying a design concept that preserves the buildings’ original features whilst creating a modern, contemporary space.