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Concierge /valet / Guest Services

Hotel X - IHG hotels & Resorts - Fortitude Valley, QLD

Hospitality, Travel & Tourism
Source: uWorkin


Hotel X is about the unexpected, the uninhibited and the undeniably indulgent. A cocktail of thrills in the beating heart of Brisbane, expect a 24-hour feast for the senses, with unexpected touches at every turn. Hotel X is a place of exquisite design, from iconic art to avant-garde lighting and irresistible textures, each Hotel X space exudes splendour, sophistication and intense satisfaction.

Our guests and corporate clients are bold, confident travellers looking for a quality hotel experience that is a little different form the norm.

Comprising of 146 guest rooms, culinary delicacies of France, at our phenomenally cool in-house bistro. The Mediterranean Rooftop Bar & Restaurant is set to be the Valley’s most coveted destination to meet, drink and dine. With a menu as impressive as the surrounds, there will be nowhere better to while away the day and seize the night with panoramic views of Brisbane.

Job Role

The focus of the role is Valet parking, Chauffer driving and guest service requests, the candidate must hold an open drivers license.

  • Make sure our guests always get a warm welcome and a sincere farewell. Always use the guests name.
  • Support any needs on arrival, valet park the cars as per SOP.
  • Provide hotel guest services, room service delivery and any concierge requests.
  • Ensuring the lobby and guest areas look their best and are kept clean and tidy.
  • Deliver a memorable experience to guests with a swift and personal service - not forgetting to recognise and record guest preferences
  • Resolve guest issues and use their feedback to improve guest satisfaction
  • Collate and share local insights to meet guest requests i.e. sporting events, places of interest and local restaurants
  • Make great guest relationships in a very short space of time

The job would suit Student Visa, Working Holiday Visas, as long as they hold an open Drivers Licence.

Part-time hours: 8 per week

Job Types: Part-time, Casual

Salary: $21.00 - $32.00 per year


  • Employee discount


  • Rotating roster


  • Guest Services: 2 years (Required)


  • RSA (Required)
  • Open Drivers Licences (Required)

Work Eligibility:

  • Permitted to work temporarily with no restriction on hours (Preferred)

COVID-19 Precaution(s):

  • Social distancing guidelines in place
  • Sanitising, disinfecting or cleaning procedures in place

Fortitude Valley, QLD

Hospitality, Travel & Tourism


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