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Member Services Team Leader (Reception)

Revesby Workers Club - Revesby, NSW

Hospitality, Travel & Tourism
Source: uWorkin


Status: Permanent Part-time (30hrs+ per week)

Health Mates Fitness Centre (Revesby Workers’ Club) is an award winning health club that has been operating for 24 years and has 2,500 members. We are currently seeking an energetic leader who genuinely gets a kick out of creating an outstanding customer experience and developing a high performing team. This position involves engaging with our members and prospects, reception and administration duties, plus promoting our services, classes and events. If you enjoy working a mixture of early morning, night and weekend shifts and want to be key team member in a large health club environment read on.

The Ideal candidate will be:

  • Highly organised, engaging and able to demonstrate strong leadership qualities.
  • Someone who makes things happen and has a strong eye for detail.
  • A great communicator; being effective in person, in writing and over the phone.
  • Able to prioritise work, utilise time well and make confident day-to-day decisions.
  • Responsible for keeping current and effectively communicating all marketing campaigns to members, prospects and the Member Services team.
  • Keen to work in a lively environment which requires multi-tasking; includes phone calls, administration, greeting members and guests, promoting events and programs, membership sales and cash handling.
  • A quick thinker with a professional, positive attitude who is motivated to work both independently and in a team environment.
  • Experience using Gladstone Plus2 and Technogym MyWellness software or similar.
  • Have a solid belief and practice of leading a healthy lifestyle.
  • Prepared to work approximately 30+ hours per week and flexible with available days/times. Shifts include various times of the day, including early mornings, nights and weekends.

Essential Qualifications:

  • Senior First Aid and CPR


  • Prior experience and or qualifications relevant to this role
  • Registered Exercise Professional (AusREP)
  • Certificate III & IV in Fitness
  • Driver’s License

Additional Information:

Revesby Workers’ is committed to an equitable and diversified workforce. We strongly encourage candidates from an Aboriginal or Torres Strait Islander background to apply for this role.

To apply:

  • Email your resume, cover letter and availability.
  • E. christinav@rwc.org.au P.8707 6930
  • Applications close 21 February, 2021