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Full Time Guest Service Agent - Ovolo Nishi

Ovolo Group - Acton, ACT

Hospitality, Travel & Tourism
Source: uWorkin


Ovolo Nishi

What you'll get...

  • Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia –bring your personality and sense of fun to work and the most amazing team to work with.
  • Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
  • Receive Hotel benefits in rooms and our fabulous F&B outlets
  • Stay Fit and Fabulous; be involved in our Wellbeing Programmes
  • Develop relationships and make a difference to other people’s lives through our Community Programme
  • Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent

At Ovolo Hotels we move fast, have fun, and redefine what a lifestyle hotel can be. Our fresh ideas are taking the world of hospitality by storm and redefining what a lifestyle hotel can be as we expand across Hong Kong, Australia and beyond. Something special is going on here – this is your opportunity to be part of it from the very beginning…

 The Gig - Full Time GSA

The Shiny Happy Person 

  • Your role is critical to the success of the hotel and you are responsible for creating a memorable guest experience, by providing the highest level of service which is unique and personal.
  • You will deliver a prompt, personalised and courteous service with all guests, clients, agents and suppliers. You will greet guests and assist them fully, checking in, checking out, making reservations and interacting with guests to the highest of standards.
  • You will accommodate all guest requests in a timely fashion and actively seek opportunities to build rapport with guests in order to create a memorable experience.
  • You will take responsibility for a variety of front office tasks, ensuring that Ovolo standards are consistently delivered.
  • You light up a room - You will be the face of the hotel on front desk
  • Previous Front Office/ Reception experience in a HOTEL environment is essential
  • Bring it! Attitude, willingness and happiness
  • 5 Star standards, nothing less
  • Scrub up nicely? Be yourself and be presentable!
  • A personality is needed, come & play!
  • Know how to make someone feel special? Deliver that service from the heart that can only come from Moi !
  • You will have energy and enthusiasm to embrace the culture that Sydney city offers
  • Know about the IT stuff, Front Office systems essential

Join Us

Shiny happy people all round. That is our mission. Join us, we are cool. Get to be yourself. Not like 'ordinary' hotels. We are something different. There's something happening here.