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Customer Service Assistant

Royal Agricultural Society of NSW - Sydney Olympic Park, NSW

Hospitality, Travel & Tourism
Source: uWorkin


Casual Position, Sydney Olympic Park, NSW

  • Be involved in the iconic Sydney Royal Easter Show
  • 2021 Sydney Royal Easter Show
  • Close to public transport
  • Share your passion for customer service experience

We are currently looking for passionate Customer Service Assistant to work in our Customer Service Centre during the 2021 Sydney Royal Easter Show.

About the Role…

We are looking for enthusiastic and engaging team members who are passionate about providing exceptional service to our patrons during the Sydney Royal Easter Show.

As part of this role, you will be responsible for but not limited to:

  • managing enquiries from our show patrons
  • organizing our shuttle service for RAS members and patrons
  • resolving customer complaints
  • obtaining customer feedback
  • general data entry and administration

The 2021 Sydney Royal Easter Show runs 1 April 2021 – 12 April 2021.

In this role, no two days are the same and require you to be quick on your feet and manage multiple tasks at once. Flexibility and availability during the Show period is paramount in this role!

About you…

To be successful in this role you would need to possess the following:

  • Proven experience in a customer focused role and/or business
  • Previous experience working in events desirable
  • Ability to manage and address customer complaints in an appropriate and timely manner
  • Ability to service customers while managing work tasks around their needs
  • Experience delivering above and beyond exceptional customer service
  • Proven history of being punctual & reliable
  • Ability to follow and work to complex instructions
  • Proven experience working under pressure
  • Proven experience working with small and large teams
  • Have excellent communication & interpersonal skills,
  • Be energetic and committed
  • Have an outstanding work ethic and impeccable grooming
  • Be able to work weekdays, weekends and late nights
  • Have previous cash handling experience
  • Have a positive “can do” attitude
  • Be legally entitled to live & work in Australia.
  • Be willing to undertake a police clearance check if required 

About us….

The Royal Agricultural Society of NSW (RAS) manages the Sydney Royal Easter Show, Sydney Royal competitions, the RAS Foundation, Australasian Animal Registry and the Sydney Showground. The RAS has a team of over 130 full-time staff – and an indispensable pool of casual staff - who work on the Easter Show, events at the Sydney Showground and other activities and events. 

The Royal Agricultural Society of NSW organises events, and competitions, acts as a guardian for the state’s agricultural heritage, celebrates Australia’s achievements in agriculture and works to promote the viability of rural communities by ensuring that Australia remains a thriving and innovative agricultural producer.

How to Apply…

Please complete the requested work history & education information on the application page. (You are welcome to include any certificates or licences in the education section). This is to assist us in assessing your suitability for this role. 


No recruitment agencies please

We thank you for your interest in the Royal Agricultural Society of NSW and Sydney Showground and look forward to receiving your application. 

Sydney Olympic Park, NSW

Hospitality, Travel & Tourism


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