Bar - Mixologist

Accor Australia

Naturaliste, WA

Posted 9/17/2020

LOOKING TO CHANGE THE GAME?

Pullman Bunker Bay Resort is looking for a forward thinking, open-minded, personable and proactive Mixologist/Bar Guru. Someone with drive as well as attention to style, service, and detail to join our team of imaginative Heartists.

THE PULLMAN IS YOUR PLAYGROUND

The Bar at Pullman Bunker Bay Resort is unlike any other hotel bar. It’s a social and enterprising hub for guests to meet, work, eat and experience the tastes and cultures of the local neighborhood. Fun and flavor are on the menu and your role as Mixologist/Bar Guru is to curate not only drinks that capture the guests’ imagination and attention, but also generate a buzz and welcoming atmosphere that keeps them coming back for more.

Pullman Bunker Bay Resort is a unique property, located at the end of Cape Naturaliste over looking the stunning waters of Bunker Bay. Step into a world of understated luxury, where world sophistication meets a natural bush setting, blending the cosmopolitan french attitude of AccorHotels with the local Australian culture.

As a member of our team you will represent our friendly and professional 5 star service philosophy. You are also a professional waiter with a passion for wine, and a keen eye for detail.

Your primary responsibilities will include but are not limited to:

MAKING IT PERSONAL - Customer relations:
Have the ability to deliver a warm and welcoming service style following the Pullman ethos and spirit
Be excellent at multi-tasking whilst keeping our guests at the front of your mind at all times
To self-manage the bar and consistently provide high quality, professional and well organised service
Ensure that all food and beverage services are delivered to the highest possible standard
Creation of new beverage/cocktail menu to suit guest needs and drive sales
Respond positively, politely, and efficiently to all guest requests and handle their complaints professionally, and keep manager informed on all matters
To help and assist with any functions that may be held at the hotel
Understand and drive guest satisfaction through feedback from Voice of the Guest and online platform Trust You to achieve NPS & RPS targets
Support the team to meet KPIs (Le Club, Audits, Fundraising, Guest satisfaction etc.)
Record all Loyalty guests, VIPs, and guests with special needs and wants and advise relevant departments.

MAKING IT SEAMLESS - Operational, commercial and sales:
Contribute to and embrace F&B strategy
Contribute to and embrace F&B strategy
Perform daily beverage inventory stock check
Manage beverage supplies, organisation and cleanliness
Check bar equipment
Ensure brand essentials and Le Club standards are met.

You are a people person who thrives in a happening workplace where every day is different and you meet interesting people from around the globe. Friendliness, efficiency and a can-do attitude are what our global nomad guests expect when they visit us, and our success depends on your willingness to go that extra mile to deliver the exceptional and distinct Pullman service to our guests. To excel in this role, you will also need plenty of drive, be a forward thinker and a strong team player.

In return for your commitment, we will provide you with a uniform, fantastic career and training opportunities and excellent working conditions with a supportive and professional team.

Pullman Bunker Bay resort is part of the AccorHotels group, located 3 hrs south of Perth in the Margaret River wine region. Right to work in Australia is required for this role, and only applicants with more than 4 months on their visa should apply. To apply, please provide a resume and cover letter.

Job: Food and Beverage
Primary Location: Pullman Bunker Bay Resort Bunker Bay Road Naturaliste, WA 6281

To view and apply for this job on the web visit:

https://www.hospitalitytourismjobs.com.au/job/14249372