Customer Service Consutlant

DFP Recruitment

Melbourne, VIC

Posted 2/14/2020

Our client is an energy provider, located in Richmond. 100% Australian owned and operated this organisation is not your traditional energy model and they are... Our client is an energy provider, located in Richmond. 100% Australian owned and operated this organisation is not your traditional energy model and they are focused on delivering energy cheaper, cleaner and fairer. They pride themselves on being open and transparent with their customers and building lasting relationships. Due to exceptional growth within the business we are now seeking a passionate Customer Service Consultant to join their busy and supportive service team. In this position you will be responsible for:

  • Taking inbound customer queries
  • General billing enquiries and raising credits on customer accounts
  • Maintaining call notes and data base integrity
  • Assisting on the chat line
To be successful for this opportunity you will need to be able to demonstrate the following skills and experience:
  • Must have previous energy experience
  • Excellent communications skills both written and verbal
  • Intermediate to advance PC skills
  • High attention to detail and good organisational skills
This role will be commencing immediately working Monday – Friday between working 9-5. This is a short term assignment with the possibility of extension. For a confidential discussion please call Brooke or Emma 85457500 or apply now.

Learn more...

To view and apply for this job on the web visit:

http://www.hospitalitytourismjobs.com.au/job/13359773