Assistant Manager

Mantra Group

Melbourne, VIC

Posted 12/11/2019

At the start of the Great Ocean Road lies Mantra Lorne , an historic guesthouse converted into a modern hotel with facilities that also make it the largest residential conference destination in Victoria. Set on 12 acres of beachfront, including tennis courts, a bowling green, bocce strip, croquet pitch and 18 hole putting green, it’s a destination in itself.

We are seeking a motivated professional with a passion for service to join our
dedicated Front Office Team as an Assistant Manager.

As an Assistant Manager, you will lead and mentor the Front Office team, ensuring a smooth and seamless service experience. You will have proven leadership experience and a genuine personable service style that always blows our guests away.

Working closely with the Front Office Manager to drive guest service initiatives you will empower the Front Office team to always go the extra mile for our guests. Your energy, drive and positive attitude will be contagious to all you work with and you will thrive on contributing to the bigger picture through your ability to think on your feet to quickly resolve issues .

Last, but certainly not least, you should be a great person to work with, who is reliable, level headed and able to ensure continuous improvement through your ability to think outside the box. Knowledge of Sihot PMS is advantageous.

Onsite accommodation is available for this role.

If you have exceptional personal presentation, the flexibility to work shifts including early mornings, evenings and weekends apply now!

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