Guest Service Agent

Mantra Group

Melbourne, VIC

Posted 12/11/2019

Mantra Tullmarine Hotel is a modern 4.5 star property, conveniently located a short five minute drive from Melbourne Airport. Mantra Tullamarine provides 277 spacious, contemporary accommodation options including deluxe, executive and premier studios. With six state of the art meeting rooms, two large function rooms, and on-site 140 seat restaurant.

We are currently looking for motivated, bubbly and vibrant G uest Service Agent to join our friendly Front Office Team on a part-time basis.

Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.

You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.

There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to think on your feet to quickly resolve issues.

If you're an energetic hospitality professional with a passion for customer service, Apply now!

Want to know what it's like working with Accor Hotels?


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To view and apply for this job on the web visit:

http://www.hospitalitytourismjobs.com.au/job/13106519