Customer Service - Freight/logistics
SSAUST
Melbourne, VIC
Posted 12/4/2019
Location:Northern Suburbs > Melbourne
Worktype:Contract
Salary: to
Profession / Role:Transport, Shipping, Logistics > Freight Forwarding
Employer:
Description:
Staff Solutions Australia is the Japanese owned leading provider of HR /Recruitment Solutions looking for a Customer Service - Freight/Logistics for our client that is located in the North of Melbourne.Our client is a leading freight forwarding/logistics company in the North suburbs. Due to continued growth they are seeking a Customer Service to join their team.
Working in a friendly and collaborative team environment, which a strong focus on delivering excellent customer service, your responsibilities will include:
- Working with customers and internal departments to ensure all customer expectations are met
- Inwards receipt of all goods within defined timeframes
- Ensuring picking, packing, dispatch, inbound and warehouse procedures are being followed
- Handle inquiries from new and existing clinets by phone and email
- Reporting on damaged goods within the warehouse
- Providing support and guidance to new warehouse floor employees
- General administrative support as required
- Price negotiation with the suppliers
- Preparstion of quote
Other requirements include:
- A professional, positive and reliable approach to work
- Candidate with 1-2 years of freight forwarding/3PL experience
- Excellent verbal and written communication and interpersonal skills
- Accurate data entry skills and a good level of computer literacy
- Familiar with Cargowise system is a bonus
- Excellent attention to detail
- Able to work from Monday to Friday (8:30am-5pm)
PR of Australia/ Citizen of Ausralia /Partner
Employment Type: 12 month full time contract
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Please contact Tai Sakata for more details
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Staff Solutions Australia Pty. Ltd.
Level 35, 360 Collins Street Melbourne VIC 3000
Tel: (03) 9929 0353
Website: http://www.ssaust.com/
Email: melbourne@ssaust.com.au
Contact: TAI
Date Posted:3/12/2019 12:33:00 PM
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