Service Centre Team Leader - $80,846.00 To $91,838.00
Duties Business Engagement & Systems are looking for a Team Leader to join the Service Centre on an ongoing basis. The successful candidate will have previous experience as a Service Desk or Help Desk Team Leader level (at least one year) and have an appreciation for genuine leadership and outstanding customer focus. Eligibility At least one years' worth of demonstrated (with clear references) Team Leader experience in an IT Service Centre/Service Desk/Helpdesk environment. About IP Australia Hearing and speech impaired applicants may utilise the National Relay Service on 133677 (TTY) or 1300 555 727 (Speak and Listen) to speak with the contact officer for the position. Applications will be acknowledged on receipt via the online recruitment system. Applicants not shortlisted for the next stage of the recruitment process will also be notified via email through the online recruitment system. Shortlisted applicants will be contacted regarding the next phase in the selection process directly. To those applicants who are not shortlisted, we extend our thanks for considering IP Australia as a potential employer. The selection process may be based solely on application and referee reports. Interviews may not be conducted. Only direct applications from individuals will be accepted. Applicants should note that all job documentation can now be obtained by visiting our home page www.ipaustralia.gov.au/about-us/careers/ All applications should be lodged on-line through IP Australia's website:http://www.ipaustralia.gov.au/about-us/careers/ IP Australia supports the principles and practices of workplace equity and diversity. Selection for all vacancies is made on the basis of merit. IP Australia has a No Smoking Policy. The Policy requires that no employee will be permitted to smoke within (15) metres of any part of IP Australia premises at any time, including official meal breaks, while representing IP Australia and travelling on official duty.
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